Careers at TRS Vehicle Centre

Monday to Friday 0800-1730, 1 in 3 Saturdays 0830 to 1230

A rare and exciting opportunity has arisen for an experienced Service Advisor/Front of House Representative to join our team at Stanton by Dale.

The role:

• You will be responsible for taking bookings
• Meeting and greeting customers as they arrive in the reception area
• Talking to customers about the services provided and what problems they are experiencing with their vehicles, collecting all necessary information prior to the customer’s appointment & applying it to the job within Garage Hive
• Answering incoming calls and scheduling service/repairs/MOT appointments
• Communicate to customers the services we offer and apply excellent customer service
• Upsell on optional services and recommended repairs identified in our Vehicle Health Checks.
• Quoting & invoicing customers using Garage Hive
• Working under the workshop controller to monitor work progress and keep to promised work schedules whilst also keeping the customer up to date throughout.
• Forming good relationships with our customers and suppliers
• Ordering parts and processing parts return orders

Who we are looking for:

• An experienced front-of-house, customer-oriented Service Advisor from within the motor industry and with some basic technical knowledge
• An excellent communicator to ensure the customer’s requirements for service and repair are met, and faults can be quickly and efficiently diagnosed by our technicians
• A proven record of upselling and a proven record of ensuring excellent customer service
• A person who can work efficiently under pressure and thrives on a challenge
• A person with Garage Hive software experience is preferred but not essential
• A positive and proactive individual who loves a quick-paced team role where no two days are the same

What can we offer you?

• Basic Salary of £30000 + bonus
• A great team environment in a family-owned business
• 23 days annual leave plus bank holidays
• Paid training for continuous professional development

Job Types: Full-time, Permanent

Pay: Up to £30,000.00 per year

We are looking for the right experienced person to join our team of talented vehicle technicians. We seek a Skilled Mechanical Technician, confident and capable of all types of mechanical repair and experienced in resolving complex mechanical faults.

Our workshops cater to all manufacturers and vehicle types.

About you

You will have the following attributes:

• Qualified to level 3 NVQ, City & Guilds or equivalent in time served experience
• At least 3 years of practical experience working in a workshop environment
• Takes pride in your work and enjoys being part of a busy team
• Full UK driving license
• Own Tools
• A good communicator
• Diligent and trustworthy

About us

We are a long-established family-run company with two branches in Stanton by Dale and Sandiacre. We cater for car, LCV & HGV vehicles and have a broad range of experience across our technical team. We have an excellent reputation in the local area, which has been built by the great people on our team.

What can we offer you?

• Competitive Salary with regular pay reviews
• 4 days Annual paid Training Allowance with external training providers personalised to your individual requirements
• Opportunity for personal development within the business and scope to make the role your own
• Pension Scheme
• Discounts on repairs and use of the company’s trade part discounts
• Opportunities to progress within the company
• To be part of a forward-thinking team in a family business
• There is an opportunity for you to gain MOT Tester status if you do not already hold it with full company sponsorship.

Hours are Monday to Friday 0800 – 1730 and alternate Saturdays 0830 – 1230.

Job Type: Full-time

TRS Vehicle Centre have an opportunity for an MOT Tester to join our established team.

What can team TRS offer you?

• Competitive rates of pay, salary negotiable depending on experience
• 4 days per annum paid Training Allowance
• Pension Scheme
• A fulfilling role in an established and reputable family business
• Discounts on repairs and use of the company’s trade part discounts
• Opportunities to progress within the team

What are we looking for?

The ideal candidate will have:

• A valid MOT Tester licence
• A full UK driving licence
• Own tools
• The ability to work both as part of a team and as an individual with a can-do attitude

Hours are Monday to Friday 0800 – 1730 and alternate Saturdays 0830 – 1230.

Contact us for further information

Job Types: Full-time, Permanent